Services & Support


Return Policy

Your complete satisfaction is our number one priority! If you (or your pet) are not 100% satisfied with your purchase for any reason, we will gladly accept returns within 30 days of the sale date and issue a full refund, minus shipping costs. 

In order to be eligible for a return, your item must be unused and in the same condition that you received it in. 
All return credits and refunds are processed within approximately 7-10 days upon receipt. Please use our Contact Us page to obtain an RMA (Return Merchandise Authorization) Number prior to returning your product.            

The envelope that item(s) originally shipped in can be re-used if the condition of the packaging is intact.